I just ran across this video on the web. I couldn’t believe it. It’s why we have a Worry Free Lifetime Performance Satisfaction Guarantee. This is exactly what I try to explain to homeowners when they are looking for window replacements, and it’s what I discuss in my article “What You Need to Know: A Replacement Window Warranty v Guarantee”.
At Mr. Rogers Windows, I become your advocate if something ever goes wrong with your windows so you would never have to wait 5 years for your claim. And you wouldn’t have to pay for installation again either, which is often times more costly than the windows themselves.
That’s the kind of guarantee you want when you buy replacement windows. Here’s what ours says:
- All windows and doors from Mr. Rogers Windows are guaranteed to perform as well as the day they were installed, for as long as you own your home, no matter what.
- If anything goes wrong with your windows and/or doors installed by Mr. Rogers Windows, other than intentional misuse or abuse, the problem will be fixed for free, no questions asked.
- Regular wear and tear that affects the performance of your windows and doors, and accidental damage or breakage is also covered, free of charge, for as long as you own your home.
- Mr. Rogers Windows’ guarantee covers everything. Parts, supplies, labor, time and clean up are all included. There are no hidden fees, and no surprise charges.
Don’t underestimate the importance of a consumer guarantee. You can read more in my article, “What You Need to Know – Replacement Window Warranty v Guarantee”.